When an e-mail server crashes, a network hub goes on the blink or a mission-critical application fails, companies with limited or overburdened IT staff often depend on a managed service provider (MSP) to come to the rescue. However, this technology-centric perspective doesn’t take full advantage of the benefits an MSP can offer.
The transition to hybrid and remote work models places considerable strain on legacy network architectures, forcing organizations across the globe to address increased demand for bandwidth, cloud access and borderless security. Eight in 10 organizations report they are struggling to meet current business requirements with their existing infrastructure, according to a recent IDG study.