In our last post, we discussed some of the FCC regulations that impact Voice over IP (VoIP) providers. Specifically, providers must pay into the Universal Services Fund (USF) and meet FCC reporting requirements. Some providers that resell VoIP and unified communications (UC) services don’t realize their responsibilities. They face the risk of an FCC audit, which puts their customers at risk of rate increases or service disruptions.

Construction is among the world’s oldest human activities, dating to the Stone Age when our earliest ancestors used stones, wooden poles, straw and animal skins to build shelters. However, 21^st-century construction is a decidedly high-tech endeavor.

Studies show that more than two-thirds of businesses use an Internet-based voice service such as Voice over IP (VoIP) or unified communications (UC). That number continues to increase. According to Global Market Insights, the VoIP market is expected to see a compound annual growth rate of 10 percent through 2032.

Surveys find that up to 80 percent of organizations now use VoIP (Voice over Internet Protocol) for business communications. That’s not particularly surprising — it’s a proven and reliable technology that has been providing flexible, creative and cost-efficient communication and collaboration options for going on three decades.