Business IT

6 Endpoint Vulnerabilities

6 Endpoint Vulnerabilities That Could Put Your Organization at Risk

Endpoint devices facilitate remote and mobile work by allowing users to connect to the corporate network from almost anywhere. That also makes them enticing targets for malicious actors.

Maintenance Contracts Work Hand-in-Hand with Managed Service

Maintenance Contracts Work Hand-in-Hand with Managed Service

Technology breaks. Today’s hardware and software are extremely reliable, but something will inevitably become unstable or just stop working. To minimize the impact of such failures, it’s important to have contingency plans for the repair or replacement of your IT systems.

How the Right MSP Can Relieve the Strain on Your Help Desk

How the Right MSP Can Relieve the Strain on Your Help Desk

The help desk remains a core element of most IT departments, but many organizations struggle with high staff turnover rates. The persistent IT skills shortage makes for fierce competition for technology professionals. Help desk personnel are among those most likely to leave for greener pastures.

Network Professional Services

Take Advantage of Global Data Systems' Network Professional Services to Boost Your Efficiency

A company’s digital ecosystem being complete and up-to-date is no longer a luxury, but a necessity. This has made the efficiency of IT management a cornerstone for success, regardless of your company size or industry. As businesses strive to stay competitive and relevant in an increasingly interconnected world, the demand for seamless, reliable, and secure IT infrastructure has never been higher.

Why Collaboration Is Essential in Today’s Contact Center

Why Collaboration Is Essential in Today’s Contact Center

Ever interact with a contact center agent who relied heavily on a script? Odds are, it wasn’t the best experience. Scripted interactions tend to lack personality, even if the agent inserts your name at the right points. Such interactions can also be frustrating if the script doesn’t align with your needs and the agent can’t adjust.

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