Working from home can be challenging for employees who are accustomed to going to an office every day. It’s not just a matter of loneliness and work-life balance. Many employees are likely struggling to make their home technology work as well as what they’re used to in the office.

In our last post, we discussed a ransomware attack that forced a natural gas compression plant to shut down operations. The attacker compromised Windows 10 systems on the company’s IT network, then was able to access the operational technology (OT) network due to a lack of network segmentation. Luckily, the plant never lost control of its operations, but the incident highlights the need for stronger OT security controls.

As the COVID-19 pandemic continues, state and local governments are implementing measures to ensure social distancing. That’s forcing organizations in virtually every industry to modify their operations in order to stay in business. Many are implementing pickup and delivery services and remote consultations to continue to serve customers.

In a previous post, we discussed the importance of enterprise-class conferencing and collaboration tools in any work-from-home strategy. As states shut down nonessential businesses and employees seek to maintain social distancing, collaboration tools help keep your company running by enabling staff to work remotely. The GDS nCONTACT Unified Communications-as-a-Service solution gives employees the tools they need to maintain productivity while they do remote work.