Despite the increased adoption of digital technologies for modernizing core business operations, millions of organizations still rely on analog telephone technology that’s more than a century old. Recent regulatory changes make that an increasingly impractical choice and will undoubtedly accelerate the transition to Voice-over-IP systems in the coming months.
Business IT
Rising IT complexity and ongoing staffing challenges are expected to drive increased spending on managed services in 2023. It’s a proven strategy — managed services help organizations reduce IT costs by up to 45 percent and increase operational efficiency by up to 65 percent, according to recent research by Mordor Intelligence.
Even as organizations move more workloads to the cloud, most still require on-premises hardware, software and network services to support those workloads and to maintain more direct control of mission-critical data and other assets. However, managing in-house IT infrastructure is becoming more costly and complex than many companies can reasonably handle.
We’ve long understood the need for multifactor authentication (MFA) solutions that decrease our reliance on passwords alone for network access control. MFA requires a combination of verification factors, such as a password or PIN along with a security token, mobile app or biometric identifier. Two-factor authentication (2FA) has been required in many industries for years, but there is growing support for systems requiring all three factors.
Many organizations use managed services providers (MSPs) for a range of basic IT services such as help-desk support, network monitoring, security updates, operating system patches, backup management and so on. While those are all important tasks, they don’t begin to cover all the ways an MSP can support your business.
