Given the strategic importance of IT in business operations, you’d think that organizations would focus their IT budgets on initiatives to increase productivity, enhance customer service or gain competitive advantages. However, the latest research from SMB Group finds that support is the No. 1 reason why midsize organizations hire IT staff. Despite the difficulty finding skilled technical personnel, 55 percent of midsize organizations dedicate their in-house IT staff to support roles.
Email attacks remain one of the most significant security threats organizations face today. With hundreds of billions of emails sent and received daily, hackers have a massive attack surface to exploit. Organizations must take steps to secure access to email systems and to prevent the spread of malicious content and attachments.