The traditional on-premises IT environment is typically built on a box-by-box basis, with devices added as needed, configured independently and managed manually. Years of continually adding servers, storage and networking gear to meet evolving business needs has resulted in large, complex IT infrastructures with exorbitant operational costs.
Many organizations have implemented communication tools in an ad hoc manner to facilitate collaboration among dispersed employees. The unfortunate downside is a fragmented communication environment that leads to inefficiency and a poor user experience.
