Cloud

Mounting Breaches Force Increased Focus on Cloud Security

Mounting Breaches Force Increased Focus on Cloud Security

Cloud computing has changed how organizations access applications, data and IT resources, but it also introduces significant security risks. With more than three-quarters of businesses experiencing a cloud data breach in 2022, improving cloud security has become an operational imperative for organizations across all industry verticals.

Put Your Disaster Recovery Plan to the Test

Put Your Disaster Recovery Plan to the Test

In a recent global survey conducted by Dimensional Research, 95 percent of IT decision-makers reported that their companies have disaster recovery plans. However, only 24 percent said their plans are up-to-date, well-documented and tested often. That’s a recipe for … well … disaster!

Hosted Contact Center

Cloud Contact Centers Delivering Unprecedented Efficiencies

Many organizations that adopted cloud contact center solutions over the past two years did so out of simple pragmatism — pandemic-triggered restrictions required a transition to remote operations. A happy byproduct of that move has been the pronounced modernization of contact center processes.

The Many Cost Advantages of the Cloud’s OpEx Model

The Many Cost Advantages of the Cloud’s OpEx Model

The pandemic fundamentally changed how businesses use technology — as well as how they pay for it. Increased cloud usage not only allowed companies to accelerate IT innovation to support new operational requirements, but provided the budget stability that made such investments practical during a time of unprecedented uncertainty.

What is a Managed Private Cloud?

Managed Private Cloud: Your Secure, Reliable and Flexible IT Environment

The traditional on-premises IT environment is typically built on a box-by-box basis, with devices added as needed, configured independently and managed manually. Years of continually adding servers, storage and networking gear to meet evolving business needs has resulted in large, complex IT infrastructures with exorbitant operational costs.

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