Proactive Monitoring, Maintenance and Support of the IT Environment
GDS Managed Infrastructure Services enable in-house IT teams to offload the burdens of managing increasingly complex infrastructure like servers, storage platforms & network and security devices, to us.
- Minimize downtime with real-time monitoring
- Increase internal IT staff productivity
- Proactive maintenance and remote Support - 24x7x365
What is Global nSight Elite?
- Fully managed remote network infrastructure service
- 24/7/365 monitoring and alerting
- Proactive performance optimization
- Remote troubleshooting and vendor coordination
- Biannual patch and firmware updates
- MACD change support for in-scope device-level modifications
Simplify Cisco Environments with Expert Oversight
Your routers, switches, and wireless access points are the foundation of your business, but managing them at scale is complex. GDS Global nSight Elite delivers always-on visibility, real-time alerting, and lifecycle support for your Cisco infrastructure, allowing you to offload critical network operations to certified experts. Whether you operate a single site or a nationwide footprint, we monitor, protect, and maintain your network infrastructure so your internal teams can focus on business priorities.
Who is This For?
- Organizations using Cisco routers, switches, and wireless infrastructure
- Businesses with limited in-house IT resources
- Companies needing always-on support with configuration control
- Teams requiring uptime and performance insights for compliance or SLAs
Experience the advantages of Managed IT Infrastructure
Let us simplify your IT today.
Why It Matters?
- Prevent downtime with proactive alerts and threshold-based monitoring
- Accelerate troubleshooting with automated escalation workflows
- Maintain device integrity with change tracking and version rollback
- Extend device lifespan through patch management and config control
- Gain monthly visibility into health, utilization, and capacity trends
The Need for Network Infrastructure Management
Unmanaged or poorly maintained networks can have serious consequences—network downtime alone costs businesses an average of $5,600 per minute, according to Gartner. Misconfigurations and outdated firmware leave systems exposed to security vulnerabilities, while distributed office locations and limited IT staff often result in blind spots in network monitoring. Cisco environments, in particular, demand skilled oversight and rapid incident response to maintain performance, security, and business continuity.
Cisco Supported Infrastructure
- Cisco Router & Switches (IOS)
- Cisco Wireless LAN Controllers (WLC)
- Cisco Wireless Access Points
Cisco Supported Infrastructure
- Cisco Router & Switches (IOS)
- Cisco Wireless LAN Controllers (WLC)
- Cisco Wireless Access Points
Global nSight Elite Core Capabilities
Network Monitoring & Alerting
Our 24x7x365 Network Operations Center (NOC) provides continuous visibility into your network. We monitor for thresholds on CPU, memory, temperature, and interfaces. Device uptime and availability are tracked in real-time, while syslog data and NetFlow v5 traffic telemetry add depth to performance diagnostics and historical analysis.
Configuration Management & MACD
We back up configurations daily and retain up to three historical versions to enable rapid rollback. We detect unauthorized changes (config drift) and support MACD (Move/Add/Change/Delete) requests for VLANs, SSIDs, routing protocols, ACLs, and port-level changes within your Cisco environment.
Performance, Reporting & Monitoring
We provide monthly performance reports covering bandwidth, CPU/memory usage, and application traffic insights. Our team performs biannual patching and f irmware updates on eligible IOS and WLC-based devices to maintain optimal performance and compliance with Cisco’s lifecycle advisories.
How Support Works
Our U.S.-based NOC provides around-the-clock monitoring, incident triage, and escalation. We manage vendor coordination with Letters of Agency, assist with RMAs (when under valid contracts), and support WAN circuit visibility through router-based monitoring where available.
