Despite the widespread adoption of cloud platforms and services, organizations continue to maintain mission-critical applications in onsite data centers. IT teams need the ability to remotely monitor on-premises equipment to optimize performance, troubleshoot problems, and take proactive measures to prevent downtime and business disruption.

Infrastructure improvements, expanded cloud adoption, enhanced cybersecurity and advanced analytics are expected to be among the top IT priorities in 2022 as companies around the world continue to refine their visions of the future of work. Gartner analysts expect IT budgets to grow by 3.6 percent — the fastest rate in more than 10 years.

With the rollout of 5G networks moving at a rapid pace, major wireless carriers are phasing out their old 3G technology. Verizon plans to sunset its 3G network on Dec. 31, 2021, while AT&T will turn off 3G sometime in February 2022. T-Mobile will shut down the 3G network purchased from Sprint on Jan. 1, 2022, and its own network sometime in April 2022.

In August, the Louisiana coast was devastated by Hurricane Ida, which damaged thousands of businesses along with homes and basic infrastructure. Many of those businesses experienced extended downtime that severely impacted their operations.