Managed IT Services Blog

Insights from GDS About Managed IT, Connectivity, Cyber Security & More

Is Your Voice Provider Compliant with FCC Regulations

Is Your Voice Provider Compliant with the STIR/SHAKEN Standards?

In our last post, we discussed some of the FCC regulations that impact Voice over IP (VoIP) providers. Specifically, providers must pay into the Universal Services Fund (USF) and meet FCC reporting requirements. Some providers that resell VoIP and unified communications (UC) services don’t realize their responsibilities. They face the risk of an FCC audit, which puts their customers at risk of rate increases or service disruptions.

Is Your Voice Provider Compliant with FCC Regulations

Is Your Voice Provider Compliant with FCC Regulations?

Studies show that more than two-thirds of businesses use an Internet-based voice service such as Voice over IP (VoIP) or unified communications (UC). That number continues to increase. According to Global Market Insights, the VoIP market is expected to see a compound annual growth rate of 10 percent through 2032.

Why the Construction Industry Needs Managed Services

Construction is among the world’s oldest human activities, dating to the Stone Age when our earliest ancestors used stones, wooden poles, straw and animal skins to build shelters. However, 21st-century construction is a decidedly high-tech endeavor.

8 Tips for Securing Your Social Media Accounts

It’s estimated that more than 90 percent of U.S. businesses use social media to build brand awareness, engage with customers, conduct market research, and increase sales. Naturally, hackers have taken notice.

Why Network Security Is Critical to Every Organization

There’s one sure way to protect computer systems from cyberattacks — disconnect them from the network. Of course, that’s not feasible. Network connectivity is essential to business communications and operational processes.

9 of the Most Notorious Malware Types

Malicious software, or malware, is a scourge for computer systems everywhere. Analysts say there are more than 1 billion of these programs in the wild, infecting systems, stealing data and money, corrupting files, compromising identities and more.

Ransomware Back with a Vengeance in 2023

A marked reduction in ransomware attacks last year seemed to signal that security teams and law enforcement officials had turned the tide against their cyber adversaries. That optimism was premature. The first half of 2023 has seen record numbers of ransomware attacks featuring much larger ransom demands, shifting data targets, and frequent use of double- and triple-extortion tactics.

Reliable Connectivity Is Critical for Expanding Bioresources Sector

Reliable Connectivity Is Critical for Expanding Bioresources Sector

The use of renewable biological resources to produce goods, services and energy has become an economic powerhouse. It has created a “bioeconomy” valued at more than $1 trillion and predicted to grow to more than $30 trillion over the next two decades. To accommodate expansion of their operations, bioresources companies are directing technology investments toward improving their cloud and network connectivity capabilities.

How AI is Revolutionizing Cybersecurity

Fighting Fire with Fire: How AI is Revolutionizing Cybersecurity

Malicious actors have weaponized artificial intelligence to launch attacks with unprecedented scale and frequency. In response, more organizations are fighting fire with fire by leveraging AI and machine learning (ML) to enhance their detection, prevention and response capabilities.

How VPNs Protect Online Privacy and Security

How VPNs Protect Online Privacy and Security

The Internet facilitates a great deal of business activity around the world by enabling communication and data exchange across network boundaries, effectively creating a global marketplace. However, transmitting sensitive information across the public Internet always carries a risk of exposure, which is why most organizations rely upon virtual private networks (VPNs) to create secure connections.

Difference Between Hardware, Software, and Cloud Firewalls

A Closer Look at Firewall Types and Implementation Options

The firewall is an essential first line of network defense, filtering traffic and blocking malicious outsiders from gaining access to your critical systems. Businesses today commonly use multiple firewalls to create a system of protected network segments with varying security needs. In this post, we’ll take a brief look at five primary types of firewalls and the three main implementation models.

 6 Ways to Protect Yourself from ‘Peak Levels’ of Ransomware

6 Ways to Protect Yourself from ‘Peak Levels’ of Ransomware

A new global study finds that the threat of ransomware remains at “peak levels,” with half of organizations across all sizes, regions and industries falling victim to at least one attack last year. According to Fortinet’s 2023 Global Ransomware Report, most organizations lack a clear strategy for dealing with increasingly sophisticated and aggressive attack variants.

 Choosing a VoIP Solution: On-Prem, Hosted, Managed VoIP

On-Prem, Hosted or Managed VoIP: Which is Best for You?

Surveys find that up to 80 percent of organizations now use VoIP (Voice over Internet Protocol) for business communications. That’s not particularly surprising — it’s a proven and reliable technology that has been providing flexible, creative and cost-efficient communication and collaboration options for going on three decades.

How to Stem the Rising Tide of Social Engineering Attacks

How to Stem the Rising Tide of Social Engineering Attacks

We tend to think of cyberattacks as highly sophisticated operations that use complex techniques to bypass layers of digital security measures. In truth, most are stunning in their simplicity, using social engineering tactics to manipulate individuals into divulging confidential or personal information.

Why You Should Make IT Risk Management a High Priority

Why You Should Make IT Risk Management a High Priority

Risk management was a classic back-burner issue in many IT organizations for years. Faced with tight budgets, staff shortages and day-to-day deadlines, most were inclined to focus their resources on their immediate needs. However, rapidly expanding attack surfaces are forcing organizations to make risk management a higher priority in 2023.

How a Zero-Trust Security Framework Protects Your Organization

Why Your Organization Needs a Zero-Trust Security Framework

For decades, information security practices were built around the core theory of “implied trust”an assumption that users and devices operating inside the network were trustworthy and that any threats would originate outside the network perimeter. That has become a dangerously flawed concept.

How Remote Desktop Management Improves IT Efficiency

How Remote Desktop Management Improves IT Efficiency

Desktop management has always been among the leading challenges facing IT managers, and the job just keeps getting more difficult as workforces become increasingly distributed. The time, expense and effort required to troubleshoot problems, update applications and patch operating systems across remote and office environments is a significant burden for in-house IT teams.

Security Awareness Training

7 Benefits of a Security Operations Center

Cybersecurity has become exponentially more difficult over the past few years due to the increased volume and sophistication of threats, a growing attack surface and a global shortage of security professionals. To address this perfect storm of challenges, more organizations are increasing their investments in security operations centers (SOCs).

Security Awareness Training

What Is KnowBe4? Security Awareness Training That’s Effective and Entertaining

Cyberattacks by notorious international hacking gangs such as the Lazarus Group, DarkSide, Lapsus$ and the Legion of Doom make headlines and strike fear into everyone responsible for network and data security. As menacing as these groups may sound, Cindy in sales and Eric in engineering likely pose more imminent threats.

Signs of a Phishing Attack

Learn to Spot the Telltale Signs of a Phishing Attack

The phish are biting. Learning to identify the common lures can help keep your organization from becoming the catch of the day.

LEO Satellites Become Viable Internet Connectivity Option

LEO Satellites Become Viable Internet Connectivity Option

The private space flight company SpaceX recently began launching its second-generation Starlink communication satellites into low-Earth orbit. It’s the first phase in a broader strategy that could change the way millions of people access the Internet.

Weaponized Malware Among Top Cyber Threats in 2023

Weaponized Malware Among Top Cyber Threats in 2023

It’s no secret that most cyberattacks are designed for financial gaincybercrime generates trillions of dollars of income each year for threat actors worldwide. However, recent trends suggest that malware is increasingly weaponized to cause as much damage as possible.

SD-WAN Key to Enabling the Distributed Enterprise

SD-WAN Key to Enabling the Distributed Enterprise

As businesses around the world continue the transition to decentralized organizational structures, they are increasingly reliant on software-defined wide-area networks (SD-WANs) to keep everything connected. IDC analysts say more than 95 percent of enterprise organizations have deployed some form of SD-WAN or plan to do so within the next two years.

Why VoIP is the Best Choice for Business Communications in 2023

Why VoIP is the Best Choice for Business Communications in 2023

Despite the increased adoption of digital technologies for modernizing core business operations, millions of organizations still rely on analog telephone technology that’s more than a century old. Recent regulatory changes make that an increasingly impractical choice and will undoubtedly accelerate the transition to Voice-over-IP systems in the coming months.

4 Questions for Potential Voice & Collaboration Partners

4 Questions for Potential Voice & Collaboration Partners

Hybrid work models place a premium on effective communication and collaboration to link hyper distributed workforces, but research suggests inadequate solutions are compromising operations and creating dire bottom-line impacts.

Savings with SD-WAN

Evaluating the Bottom-Line Benefits of SD-WAN

Cost reduction has always been touted as one of SD-WAN’s great benefits, with the technology’s most ardent evangelists claiming companies can cut networking costs by 50 percent or more by using commodity broadband Internet connections instead of expensive MPLS circuits. Of course, your mileage may vary.

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