Real-time communications have transformed maritime, energy and other industries with offshore operations. In the past, two-way radios provided the only communications link between offshore sites and onshore locations. Personnel working on vessels and offshore facilities were essentially cut off from the rest of the world.
Many organizations have implemented communication tools in an ad hoc manner to facilitate collaboration among dispersed employees. The unfortunate downside is a fragmented communication environment that leads to inefficiency and a poor user experience.