4 Reasons Why Global Data Systems Is the Right Business IT Solutions Provider for Your Business
Today's business environments are more interconnected than ever before. Choosing the right business IT solutions provider is essential for fostering operational efficiency, ensuring seamless communication, and maintaining a competitive edge. As IT infrastructure forms the backbone of modern enterprises, the right provider can catalyze growth, streamline processes, and fortify cybersecurity protocols.
Global Data Systems (GDS) is a distinguished leader in the digital domain renowned for our unwavering commitment to delivering cutting-edge solutions tailored to meet the unique needs of businesses across industries. With decades of expertise in business IT, GDS stands at the forefront of innovation — offering a comprehensive suite of managed IT solutions encompassing voice, data, cloud, and cybersecurity solutions.
Armed with a deep understanding of evolving industry trends and a fervent dedication to client satisfaction, we are proud to be a top-rated partner poised to propel your business towards unparalleled success in the digital era. We got there by sticking to our guiding principles. Security is front and foremost of everything we do, not an afterthought; it’s built into the product. These are just a few of the reasons we’re chosen for our managed IT solutions time and time again.
#1 We’re Committed to Customer Service
Partnering with a managed IT solutions provider that prioritizes customer satisfaction is important because it ensures that your business receives personalized attention, timely support, and solutions tailored to your specific needs.
GDS exemplifies this dedication to customer satisfaction through our unwavering commitment to understanding and meeting the unique requirements of each client. With GDS, you can trust that your concerns will be addressed promptly, your goals will be prioritized, and your experience will be nothing short of exceptional.
Choosing the right business IT solutions provider is essential for operational efficiency, seamless communication, and maintaining a competitive edge in today's interconnected business environments.
GDS Goes Above and Beyond for Our Clients
Perhaps no time is our commitment to your client satisfaction more important than after a disaster. There have been many times we have used our secure technology to repair a severed link after a major event, like a hurricane.
A few years ago, a healthcare company who uses our business IT solutions had their building devastated by a tornado that spawned from a hurricane. Sadly, their roof ripped off and rain saturation inside the building. Despite the catastrophic destruction, within 24 hours of the event, they were able to establish secure connectivity to scheduling systems and backend systems, meaning they were back to servicing their community. We enabled our customer to get back to their customers in an expedited fashion. Because we utilized a mobile unit of the same version of their tech, they didn’t have to train and operate differently. There were no disruptions and the healthcare facility was back up and running with impressive speed.
#2 We Offer 24x7x365 Support
Business operations transcend time zones and geographical boundaries. The significance of round-the-clock support is incredibly important, yet not offered by many IT business solutions providers. That’s what makes us different.
At Global Data Systems, we recognize that downtime equates to lost opportunities and revenue for our clients. That's why we pride ourselves on offering 24x7x365 support staffed by knowledgeable, US-based representatives who are available at a moment's notice, day or night.
Whether it's resolving technical issues, troubleshooting network disruptions, or providing guidance on optimizing IT infrastructure, our dedicated team is equipped to address concerns promptly and effectively. With access to live support around the clock, businesses partnering with GDS can rest assured knowing that expert assistance is always within reach, ensuring uninterrupted operations and peace of mind in an ever-evolving digital landscape.
GDS Cybersecurity Efforts Don’t Take a Day Off
Small to midsize businesses with tighter budgets and weaker defenses have become popular targets for cyber attacks. Not long ago, a Ryuk ransomware virus attacked two different companies (one that partners with GDS and one that does not), resulting in two very different outcomes.
Because our client was more advanced in their maturity level, plus had top-tier network security components and our team of experts to depend on in a time of crisis, they experienced less than 24 hours of down time. Even the systems that were impacted were immediately shut down and taken offline. We were able to back up what was lost and get them running again incredibly quickly.
By comparison, a similar company facing the same attack — one that also had separate locations and was not a GDS client — did not have proper backup systems. While they did have security components in place that detected the virus and recognized data was being compromised, they didn’t have a mature backup and recovery process like the one we offer at GDS.
Both companies could stop the virus, but only one could recover quickly thanks to data backup offsite. If you’d like to learn more about this situation, you can do so by reading our case study.
#3 We Provide Customized IT Business Solutions
We’re technology ambassadors to our customers! As such, we shield our customers from having to learn the technology. We learn their business, then we provide the solutions to meet their particular needs. You don’t need to become an expert on what business IT solutions you need. Simply answer questions like, what are your recovery time objectives? What are your recovery point objectives? From here, we’ll figure it out and allow you to operate normally.
Partnering with an IT business solutions provider that offers tailored solutions is essential because it ensures that your business's unique requirements are met effectively, maximizing efficiency and productivity while minimizing unnecessary expenses. Off-the-shelf solutions may not address specific challenges or opportunities within your organization, whereas customized solutions from GDS are designed to align perfectly with your wants and needs, offering scalability, flexibility, and optimal performance to support your business growth and success.
#4 We Have a Proven Track Record and Reliability
With GDS you can experience complete confidence in the stability and effectiveness of the services provided. A provider with a history of success demonstrates their ability to navigate complex IT challenges, adapt to evolving technologies, and consistently deliver on their promises. By choosing such a partner, businesses can mitigate risks, minimize downtime, and ensure seamless communication infrastructure, ultimately fostering trust among stakeholders and enabling focus on core business objectives.
With GDS, renowned for our steadfast commitment to excellence and reliability in IT solutions, businesses can rest assured that they are in capable hands, poised for sustained success in today's dynamic marketplace.
GDS Keeps Our Clients Connected, Wherever They May Be
Network connectivity has become vital to the success of the inland marine industry. However, many operators struggle with spotty cellular service as they move through the roughly 12,000 miles of U.S. inland waterways.
We recently had an inline maritime company who rented tug boats. One of their requirements was to have connectivity for the health of the vessel (like fuel and navigation information) as well as updates on the supply chain. Because of how they were navigating the waterways, they were only connected about 67% of the time. During those times, they lost signal and couldn’t function.
Our solution brought them to 99.3% up time. This allowed them to have continuous operations because they could depend on the network. This not only provided the connectivity they needed, but also injected security technology into their operations so it closed an attack factor too. Their data was no longer compromised, and there was no security concern of bad actors accessing data. Read more about what we did and how we did it in our case study.
Get GDS Managed IT Solutions
GDS is proud to be known for excellence in the realm of managed IT solutions, offering a comprehensive suite of services meticulously designed to meet the diverse needs of businesses across industries. With a proven track record of reliability, customized solutions tailored to individual requirements, round-the-clock support staffed by knowledgeable representatives, and an unwavering commitment to customer service, GDS is the premier choice for businesses seeking to enhance their IT infrastructure.
As you navigate the complexities of modern business, consider partnering with GDS to unlock unparalleled efficiency, reliability, and innovation in your future endeavors.
Take the next step towards elevating your business operations by contacting us today to learn more about how GDS can transform your IT landscape. Your journey towards seamless connectivity and unrivaled performance begins here!
Benefits of Managed IT Services from Global Data Systems
- Strategic Managed IT: We help you solve your technology related business problems.
- Connectivity: We get you reliable, secure connectivity anywhere in the western hemisphere in 48 hours.
- Support: When you need help simply call our 24x7x365 support number.
- Billing: Instead of managing hundreds of vendors - get one, easy to read bill from GDS.
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