There’s really no such thing as an 8 to 5 business anymore. Even if your office closes at 5:00 pm, employees still expect access to email, collaboration tools, and other applications and data. Customer-facing applications need to be available, too. And your cybersecurity tools better be working around the clock because hackers never sleep.
Technology drives business innovation and efficiency, but IT operations are not among the core competencies in most organizations. Managed services arrangements address this gap by providing access to advanced IT expertise while also helping organizations efficiently allocate limited resources and control spending.