As more organizations converge their voice, data and video networks as a single entity, the concern about the management and support of IP telephony solutions requires a highly-skilled technical staff, heavy capital investment in automation tools, extensive training of personnel, and sufficient time to develop processes. These precious resources are often scarce. Faced with the challenges of reducing costs and providing 24x7-uptime to voice systems, organizations have outsourced all or part of their IP telephony management to Global Data Systems.

With IPCare IPC, our Clients not only benefit from the best-of-breed monitoring, management and reporting tools, but they also leverage the knowledge and experience of IP telephony and video experts who possess a thorough understanding of call processing and routing, unified messaging, upgrading current voice software and IOS, and delivering world-class technical support to systems administrators and end users.

As the leader in providing business integrity solutions, Global Data Systems offers a competitive differential advantage by enabling the Client to rapidly deploy then support an IP telephony solution. This is especially important because voice is business-critical and few organizations can ill afford to lose their communication systems for any extended period of time. IPCare IPC enables problems to be identified and corrected before it can impact availability.

IPCare IPC enables our Clients:

• Maintain high-availability of their IP voice system
• Have greater visibility of their IP telephony solution
• Offload their internal resources from monitoring networks
• Increase reporting and statistical capability
• Reduces the cost of 24 x7 support of their voice systems