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Help Desk Services

GDS offers a full suite of Help Desk services for all customer needs. A 24x7x365 staffed help desk located in Lafayette, Louisiana can provide cost effective assistance for a variety of customer needs. We have 24x7x365 expertise available for desktop and server support to "Carrier Grade" support for both voice and data networks.

With the ability to remotely work on any equipment that is connected to the Internet, GDS can quickly and efficiently solve a large array of problems while keeping customer cost to a minimum. The service includes:

  • 24 hour toll free help desk
  • Carrier grade help desk operations
  • Expertise in hardware, operating system, connectivity and industry standard applications
  • Remote trouble shooting on equipment with an internet connection
  • Desktop and Server support
  • Voice and data network support