LAFAYETTE, LA., August 18, 2004 - Global Data Systems, a provider of business-enabling technology solutions, has developed a unique Web portal designed to help customers streamline their IT procurement and management processes. The new tool, called the nPower Xtranet, automates many of the processes associated with purchasing and managing IT equipment, speeds up the delivery of hardware, and provides tools and reporting features that increase efficiency. 'Organizations are always looking for ways to wring more cost-efficiency from their routine business processes,' said Chuck Vincent, Global Data Systems' CEO. 'The nPower Xtranet can really improve a customer’s workflow when it comes to IT procurement, management, monitoring, service and support. We've heard nothing but rave reviews from our customers for this valueadded service.'
GDS customers can use the nPower Xtranet to collaborate with GDS staff on quotes, access high-tech configuration tools, open up tickets with GDS’ help desk and view account information. The nPower extranet streamlines the order process by eliminating redundant data entry, so customers get their equipment faster with less chance of error.
The nPower extranet also provides managed services customers with a portal view of GDS’ entire suite of monitoring and management applications. With the nPower Xtranet, customers are able to see the same tools and information as the experts in the GDS Network Operations Center (NOC). This allows IT managers to monitor the health of their systems and plan future technology investments and upgrades.
'With this tool, customers can concentrate on more important issues and spend less time purchasing pieces and parts,' Vincent said. 'They’re able to just spend more time working with our sales professionals to develop more robust solutions and plan for their business needs.'
About GDS
Global Data Systems, an advanced IT company delivers world-class IP solutions and services that solve our Clients’ problems. With Global Data Systems, Clients are empowered to solve their business needs and maximize productivity. They are also ensured of total lifecycle support with a comprehensive suite of SmartIP™ Solutions, IPCare Managed Services, and SmartIT Professional Services. Founded in 1987, GDS has evolved with the technology industry and the needs of its Clients. GDS' maintains its corporate offices and NOC in Lafayette, La., and has regional offices throughout Louisiana, Mississippi, Alabama, and Texas.